Shipping policy

Domestic Shipping

We provide FREE US shipping on all orders, excluding Hawaii, Alaska, and Puerto Rico. Free shipping offer applies to Economy Ground shipping only.

Orders are shipped from Monday through Friday (except holidays), within 2-3 business days of order confirmation. Orders placed from Friday to Sunday will ship the following week.

Economy Ground Shipping Time: 5-7 business days.

 

Change of Delivery Address

For a change of delivery address request, we can change the address at any time before the order has been dispatched.

 

Track Your Orders

Once your order has been processed you will receive a shipping confirmation email with the tracking number. 

Inspection and Sign

Please inspect your order upon reception and contact us immediately at after.sale@bejoan.net if the item is defective, or damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.