Once your order has been processed you will receive a shipping confirmation email with the tracking number. You can check your order status by visiting the order status page.

NOTE: If you placed your order through a Distributor or Retailer, like Amazon, Wayfair, etc, please contact that place of purchase for assistance with your order.

For orders placed with BEJOAN, please contact our customer services at after.sale@bejoan.net for assistance, we will reply in 24 hours.

Please have your order number available.

NOTE: If you placed your order through a Distributor or Retailer, like Amazon, Wayfair, etc, please contact that place of purchase for assistance with your order.

An order with multiple items may be shipped in separate shipments. Whenever possible, we prioritize sending in-stock items promptly. Items with longer lead times will be shipped as soon as they become available.

If you need to change or cancel an order, please contact us at after.sale@bejoan.net as soon as possible. We'll do our best to accommodate your request. Once an order is processed, we may not be able to make adjustments.

Yes, we offer repair services through our repair facility in Delaware. If you require a repair, please reach out to us atafter.sale@bejoan.netwith the subject line "Request Repair." We’ll be happy to assist you.

In many cases, we may offer replacement parts or suggest alternative solutions based on the details you provide, including any photos or videos that can help us better understand the issue. We're committed to ensuring your satisfaction and will work with you to find the best solution.

The essence of a smart toilet lies in its ability to provide a thorough, hygienic, and comfortable cleansing experience for your intimate areas after each use. Equipped with an electronically controlled water jet, it offers a more eco-friendly and skin-friendly alternative to traditional toilet paper.

All functions are easily controlled via an intuitive panel, with clear, easy-to-understand pictograms for seamless operation. This makes the smart toilet both a convenient and sustainable choice for daily hygiene.

BEJOAN offers two types of smart toilets: bidet seats and one-piece toilets. Both are designed to meet high-end standards and comply with American regulations, ensuring superior performance and comfort.

The one-piece toilet goes beyond the traditional design, incorporating advanced features to enhance your bathroom experience. It includes a water jet wash, integrated drying, a heated seat, and adjustable pressure and temperature settings. These innovations combine to provide a luxurious, hygienic, and highly customizable bathroom experience, making it a true revolution in modern bathroom technology.

BEJOAN's smart toilets are designed around three core principles: Cleanliness, Comfort, and Convenience.

BEJOAN smart toilets provide a unique combination of functionality and luxury, offering enhanced hygiene with features like a heated seat, which is especially appreciated during colder months. They are also recognized for their superior comfort, promoting a greater sense of well-being.

BEJOAN smart toilets also prioritize ergonomics, ensuring an easy and comfortable experience with intuitive controls and customizable settings. Every aspect of the design is focused on making your bathroom routine more efficient and enjoyable.

BEJOAN smart toilets go beyond traditional sanitary solutions by incorporating five unique, patented technologies: Turbo Flush 3.0, Foam Shield, Ceramic Shield, Air Shield, and Water Shield. These advanced features address specific health concerns, offering a variety of benefits that are well-documented.

BEJOAN smart toilets are designed to provide relief from common health issues such as anal itching, hemorrhoidal discomfort, and constipation. The soothing water jet helps alleviate irritation and promotes better hygiene. Additionally, they support women’s health, particularly during pregnancy and menstruation, by offering gentle, hygienic cleansing. The smart toilets also play a key role in reducing the risk of urinary tract infections (UTIs) by promoting thorough and sanitary cleaning.

With these innovations, BEJOAN smart toilets not only enhance comfort but also provide a proactive approach to improving overall health and well-being.

The X3, X5, and X7 models share a similar design with remote control, the key visual distinction lies in the X7 model, which features a control knob on the bidet.

The X3 model includes warm air drying and a night light for added comfort and convenience.

The X5 enhances these features by adding the Air Shield, which provides extra hygiene protection compared to the X3.

The X7 model includes the Water Shield for improved sanitation but does not feature the Air Shield found in the X5.

Each model offers a unique combination of features designed to enhance your bathroom experience.

Both the S and Pro models share the same core features. However, the Pro model includes additional advanced technologies, such as Air Shield and Water Shield, which are unique, patented features from BEJOAN designed to enhance hygiene and comfort. These extra features set the Pro model apart, providing a more comprehensive and advanced experience.

The beep sound is an indicator that you are seated on the toilet. If you find it disruptive, you can minimize or disable the beep by following the instruction. This will allow you to customize the sound settings according to your preference.